James Hicks
President / Owner
Ext. 306
Email: Jhicks@roiind.com
With more than 15 years of experience with ROI and the contract furniture industry, Jim has built his career from the ground up. Starting in warehouse operations and installations before becoming president of ROI. Jim's expertise spans contract furniture sales, project management, workplace solutions, as well as technical drawings. He is committed to strong customer relationships, thoughtful planning, and dependable execution for long term success.
Jason Grady
Regional Sales Manager
Ext. 315
Email: JGrady@roiind.com
Jason has been part of the ROI team for many years, building his career through hands-on experience and dedication. He first joined ROI in a summer warehouse position, where he learned the business from the ground up. From there, he took on roles in deliveries and installations, gaining valuable experience working directly with customers and products. Today, Jason serves as Manager of our Nashua, NH New & Used Store, leading the team and continuing his long-standing commitment to providing a great customer experience.
Fred Marks
Email: FrederickMMarks@charter.net
Fred has been in the furniture business for more than 30 years. His knowledge of both old and new has been a great asset to our team. Fred makes the office furniture process fun and connects with every client.
Jennifer Thompson
Sales Assist
Ext. 312
Email: Jennifer@roiind.com
Jenn's background in interior design has given her an edge in working with customers in varying fields. From selecting finishes and patterns, to upholstery and layout, and assisting with sales and delivery, Jenn has the experience to guide you through every step. Jenn's organization through every stage helps make the process stress free and seamless from start to finish.
Please call us at our toll-free number:
1-800-876-1913
with any questions or to request more information. You may also visit our Contact Us or Request Info pages and let us know how we can help you.